But for my absence of skills, I would totally be a ninja.

Val says I need to blog and -- oddly enough I have a lot of sh!t to talk about -- just hadn't had time -- work's been kickin' my rump...

But... we'll start w/ the mortgage stuff...

Ok, so remember the fiasco with my mortgage company?

Wellllllllllllllll, here I thought that sh!t was handled, and it wasn't. So here's what happened after that call:

Mr. Russell -- what-the-fuck-ever-his-name-was never called me back with a confirmation number.

EVER.

I called him later that day, the next day and the next day and no return call.

So on July 2nd I called to talk to someone else.

Guess what they told me -- g'head, try to guess.

Oh never mind, you'll never guess. Russell f#ck face supervisor NEVER put the payment through nor did he even put a note in my account. Nothing.

Soooooooooo I had to start over explaining and what not. Finally, I called ANOTHER supervisor and he finally put it through WITH a confirmation number.

Ok, then, FINALLY it's done, right?

Nope.

Yesterday I see the payment cleared my account (ouch...) and so I'm like YAY! It's all good!

I check my account online.

So far only May's mortgage payment has applied (since that rate wasn't in dispute and it was June and July that had jumped $800).

But the rest of the money was in the suspense account.

Ok....... not sure why, but since they had to make a payment adjustment for those two months maybe it takes longer.

This morning I come into work to find an email from my mortgage company saying that a payment has been applied.

I log in.

What do I see?

They applied the money to June at the +$800 rate and applied the rest to late fees and my July mortgage payment isn't made.

Seriously, I totally get it now why people become snipers and sit on top of buildings picking people off.

So -- I call them again (which just feels like torture to me now)...

I again run through 4,000 security questions -- then explain how those payments should've been applied -- he was very nice and said it should be taken care of in 7-10 days.

We shall see.

The conversation was relatively short and pleasant.

I find it ironic that he was the only one to suggest I take the customer satisfaction survey at the end of the call though.

I can't believe that first supervisor just yes'd me to death and did nothing. These are peoples HOMES you a f#cking with... what kind of sick, rat bastard plays games w/ sh!t like that?

I know one thing, Russell's gonna be "signing up" for a whole lot of phone solicitations from now on.